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Our UK delivery service FedEx has given us the following news update regarding deliveries.

Friday 25th January

Severe Weather resulting in heavy snowfall, icy road conditions, flooding and impassable roads have been reported by:- 
Cardiff (27 -  CF39-42,48,81,82,83. NP 4,5,11,12,13,22,23,25.LD3)
Knaresborough (48 - YO postcodes)
Middlesbrough (55 - All postcodes)
Kilmarnock (59 - ML10, KA18, KA19 & KA26 postcodes)
Cowdenbeath (86 - all postcodes)
Worcester (30 - Hereford & Wales)
Kilmarnock (59 - KA18 & KA6 postcodes; vehicle off road)
Swansea (28/98 - all postcodes)
Exeter (15/115 - EX postcodes)
Chester (41/141 - North Wales & Chester postcodes)
Leeds (50 - side streets & Industrial estates)
Edinburgh (85 - DD & PH Postcodes)
Aberdeen (62/67/69 - all postcodes)
Camberley (18 - GU7-8-26-27-28-29-30-31-32-33-34-35, RH-5-14-20, RG-9-10-23-25-28-29)
Gloucester (26 - GL & HR9 postcodes)
Stoke (40 - DE6, SY4 - SY6, SY13, SK10 postcodes)  

Our UK delivery service FedEx has given us the following news update regarding deliveries.

Wednesday 23rd January

Severe Weather resulting in heavy snowfall, icy road conditions and impassable roads have been reported by:- 

Aberdeen (62/67/69)

Inverness (88/89)

Cowdenbeath (86 - PH & DD postcodes)

Camberley (18 - GU7-8-9-10-23-25-26-27-28-29-30-31-32-33-34-35, SL4 / 5, SO24, RH3-4-5-14-20, RG4-5-7-9-10-23-25-28-29-40-42 postcodes)

Cardiff (27 - CF, NP & LD3 postcodes, valley postcodes not attempted - CF37,38,39,40-42,48,NP5,7,8,11,12,13,23,22,25)

Gloucester (26 - GL & HR9 postcodes)

Fareham (11/84 - PO18 to PO22 & SP postcodes)

Swansea (98/28 - west wales)

Middlesbrough (55 - TS9 TS12 TS13 TS14 TS15 YO7 YO21 YO22 DL6 DL8 DL11 DL12 DL13 DL14 DL15 DL16 DL17 TS21 TS27 TS29 postcodes)

Glasgow East (60 - all postcodes)

Scunthorpe (47 - DN21, DN22, DN35, DN36, DN37 postcodes)

Leeds (50 - side roads & industrial estates)

Knaresborough (48 - YO, HG & LS postcodes)

Slough (95/195 - SL & HP postcodes)

Weston (14 - Minehead postcodes)

Frome (114 - all postcodes)

Exeter (15/115 - EX & TQ postcodes)

Swindon (83 - all postcodes)

Chelmsford (20) has advised that the A12 London bound is closed due to an incident, this has affected all routes out of the depot, and therefore some deliveries may be affected.

Now view your backorders online

Did you know…?
You can use our website to

• Easily find the products you want using our advanced search facility
• Check product availability and view current stock quantities
• Save time by uploading large orders from a spreadsheet
• View your outstanding backorders online NEW FEATURE

To enable you to manage your backorders more easily, we have now added a new feature to our website allowing you to view the products you have on backorder.


Simply click on Account and select Outstanding Backorders.




Each item on backorder is marked with a  symbol




You can click on this to view the order details and see whether a backorder can be cancelled.



The symbol is colour-coded indicating the status of the backorder.

If you don’t have a log in for the website Customer Services will be happy to give you one.

Latest Update from FedEx

Please be advised due to a P&O ferry being involved in a collision last night there is serious disruption on the Irish Sea route.  As a result this will severely affect the Gretna and Marston gate FedEx trailers which will not make service today and freight will now incur a 24hr delay.    

Our UK delivery service FedEx has given us the following news update regarding deliveries.

Friday 18th January

Sheffield (46) Please be advised that heavy snow is affecting south Yorkshire and surrounding areas, deliveries in the peak district and higher ground will be affected.

Worcester (30) have advised that due to heavy snowfall this is affecting many drivers in the areas, Hereford and Wales locations have been hit the hardest there for deliveries may be affected.

Cardiff (27) Has advised that deliveries out of the depot will be severely affected due to adverse weather conditions.

Knaresborough (48) have advised that due to heavy snowfall during the night and roads are extremely icy, some deliveries in YO, LS and HG may be affected.

Frome (114) Deliveries out of the depot will be severely affected due to adverse weather conditions.

Scunthorpe (47) is experiencing freezing temperatures causing hazardous driving conditions - snow is forecasted to arrive in the area early afternoon, therefore collections and deliveries may be affected.

Fareham (11) Please be advised that due to heavy snowfall, premiums will be affected.

Gloucester (26) Have advised that due to severe weather in all GL postcodes and HR9, deliveries and premiums will be affected.

Swindon (83) Is experiencing heavy snowfall covering all postcodes, therefore premiums and deliveries will be affected.

Swansea (28/98) Due to heavy snowfall in West Wales and Swansea area some roads are not passable therefore deliveries will be affected.

Middlesbrough (55) has advised that due to icy conditions and snow in rural areas some deliveries and collections will be affected.
 

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