Our UK delivery service FedEx has given us the following news update regarding deliveries.

Wednesday February 13th

Worcester (30) Heavy snow is failing in Wales Area. Drivers are struggling to get to areas, deliveries may be affected.

Glasgow East (60) have advised due to continuing heavy snow fall in the region this may cause some disruption to all areas serviced by depot 60

Cowdenbeath (57/86) are reporting very heavy snow falls throughout their area, premiums and some deliveries may well be affected

Kilmarnock (59) has advised due to heavy snowfall in their area deliveries may be affected especially in rural areas.

Edinburgh (85) is experiencing heavy snowfall throughout their area. Premiums, deliveries & Collections may be affected.

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Our UK delivery service FedEx has given us the following news update regarding deliveries.

Friday 25th January

Severe Weather resulting in heavy snowfall, icy road conditions, flooding and impassable roads have been reported by:- 
Cardiff (27 -  CF39-42,48,81,82,83. NP 4,5,11,12,13,22,23,25.LD3)
Knaresborough (48 - YO postcodes)
Middlesbrough (55 - All postcodes)
Kilmarnock (59 - ML10, KA18, KA19 & KA26 postcodes)
Cowdenbeath (86 - all postcodes)
Worcester (30 - Hereford & Wales)
Kilmarnock (59 - KA18 & KA6 postcodes; vehicle off road)
Swansea (28/98 - all postcodes)
Exeter (15/115 - EX postcodes)
Chester (41/141 - North Wales & Chester postcodes)
Leeds (50 - side streets & Industrial estates)
Edinburgh (85 - DD & PH Postcodes)
Aberdeen (62/67/69 - all postcodes)
Camberley (18 - GU7-8-26-27-28-29-30-31-32-33-34-35, RH-5-14-20, RG-9-10-23-25-28-29)
Gloucester (26 - GL & HR9 postcodes)
Stoke (40 - DE6, SY4 - SY6, SY13, SK10 postcodes)  

Our UK delivery service FedEx has given us the following news update regarding deliveries.

Wednesday 23rd January

Severe Weather resulting in heavy snowfall, icy road conditions and impassable roads have been reported by:- 

Aberdeen (62/67/69)

Inverness (88/89)

Cowdenbeath (86 - PH & DD postcodes)

Camberley (18 - GU7-8-9-10-23-25-26-27-28-29-30-31-32-33-34-35, SL4 / 5, SO24, RH3-4-5-14-20, RG4-5-7-9-10-23-25-28-29-40-42 postcodes)

Cardiff (27 - CF, NP & LD3 postcodes, valley postcodes not attempted - CF37,38,39,40-42,48,NP5,7,8,11,12,13,23,22,25)

Gloucester (26 - GL & HR9 postcodes)

Fareham (11/84 - PO18 to PO22 & SP postcodes)

Swansea (98/28 - west wales)

Middlesbrough (55 - TS9 TS12 TS13 TS14 TS15 YO7 YO21 YO22 DL6 DL8 DL11 DL12 DL13 DL14 DL15 DL16 DL17 TS21 TS27 TS29 postcodes)

Glasgow East (60 - all postcodes)

Scunthorpe (47 - DN21, DN22, DN35, DN36, DN37 postcodes)

Leeds (50 - side roads & industrial estates)

Knaresborough (48 - YO, HG & LS postcodes)

Slough (95/195 - SL & HP postcodes)

Weston (14 - Minehead postcodes)

Frome (114 - all postcodes)

Exeter (15/115 - EX & TQ postcodes)

Swindon (83 - all postcodes)

Chelmsford (20) has advised that the A12 London bound is closed due to an incident, this has affected all routes out of the depot, and therefore some deliveries may be affected.

Now view your backorders online

Did you know…?
You can use our website to

• Easily find the products you want using our advanced search facility
• Check product availability and view current stock quantities
• Save time by uploading large orders from a spreadsheet
• View your outstanding backorders online NEW FEATURE

To enable you to manage your backorders more easily, we have now added a new feature to our website allowing you to view the products you have on backorder.


Simply click on Account and select Outstanding Backorders.




Each item on backorder is marked with a  symbol




You can click on this to view the order details and see whether a backorder can be cancelled.



The symbol is colour-coded indicating the status of the backorder.

If you don’t have a log in for the website Customer Services will be happy to give you one.

Latest Update from FedEx

Please be advised due to a P&O ferry being involved in a collision last night there is serious disruption on the Irish Sea route.  As a result this will severely affect the Gretna and Marston gate FedEx trailers which will not make service today and freight will now incur a 24hr delay.