Visit our website: TMDistribution.co.uk

Visit our website: TMDistribution.co.uk
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Friday, 13 January 2012

Stock due in next week!


Significant levels of ZONDERVAN stock was also due to arrive this week, but has been delayed by adverse weather conditions in Grand Rapids, we are working closely with them to ensure stock arrives as quickly as possible.

Please be assured that stock levels will return to normal very quickly. So keep on ordering and you can add items to backorder in confidence, knowing stock will arrive in a matter of days.

We are also receiving stock from COLLINS and HODDER next week.

Reminder: tomorrow - Saturday 14th January - new Trust Media website launches

Don't forget – 6pm tomorrow 14th January – our brand new TMDistribution.co.uk website launches
















The new site has been developed to improve your experience and make ordering much easier for you!

Any items still in your basket at 6pm tomorrow will be lost so please either checkout orders before then or make a note of these items so you can re-enter them on the new site.

Your previous Order History won’t be visible on the new site. The new site's Order History will not contain any orders placed before 6pm 14th January.  If you would like to have a record of past website orders, go to ‘Order History’ on the current site (see left-hand panel in ‘Your Account’), before 6pm Saturday, and print out the list of Orders.

The current site will be turned off at 6pm tomorrow (Saturday) and the new site will be switched on immediately after; however it can take between 8 and 48 hours for the changeover to be visible to all users. If you are still unable to view the new website on Monday, please contact the Call Centre team on 0845 705 6568.













































Trust Media Distribution blog team

Thursday, 12 January 2012

New Trust Media website launches this Saturday 14th January



We're delighted to inform you that our brand new TMDistribution.co.uk website will be launching this weekend

The new site has been developed to improve your experience and make ordering much easier for you!
Using the much improved new search engine and easy-to-use navigation system, you can now locate products quickly and simply, and receive instant feedback on product availability. These new facilities enable you to browse our entire stock range effortlessly.

annotated screenshot of New Trust Media website

The switchover will take place at 6pm on Saturday 14th January; however it can take between 8 and 48 hours for the changeover to be visible to all users. If you are still unable to view the new website on Monday, please contact the Call Centre team. Any items still in your basket at 6pm on Saturday will be lost so please either checkout your order before 6pm on Saturday or make a note of the contents so you can add them to your basket on the new site.

The web address www.TMDistribution.co.uk remains the same; however if you have the page bookmarked you may need to re-bookmark once the new site is launched.
Existing log-in and password details will also be unchanged but if you currently have your web browser set to remember these details you will need to re-enter them on the new site. If you have forgotten your log-in or password then the Call Centre Team can assist you on 0845 705 6568.

Please note: as yet, we are still working on development to enable the site to show discounts and money off prices. At present only the RRP prices will be shown; however, your usual discount, plus any other offers you are eligible for will be applied at invoicing stage. We are working hard to resolve this over the next few months.



Trust Media Distribution blog team

Improvements to Music Categories


Following a review of our subject categories, we have decided to rationalise our music categories to make them clearer and more consistent. 

The main change will be to discontinue using categories with a supplier name and move these products into categories with a generic name e.g. M68 Praise & Worship. The full mapping is shown below and will take place on Thursday 12th January in time for the overnight data feeds to run for SyneRgi. We have some further work to do on one category, M40 Integrity Music, which will map to a number of different categories.

We are confident that having a single category for each genre will make it simpler to find products using SyneRgi or the Trust Media Distribution website – making ordering easier for you!

Subject Code Subject Code Description New Code Subject Code Description
M01 SURVIVOR MUSIC M68 PRAISE AND WORSHIP 
M02 KINGSWAY MUSIC CONTEMPORARY   M69 CONTEMPORARY
M04 KINGSWAY MUSIC PRAISE AND WORSHIP M68 PRAISE AND WORSHIP
M06 KINGSWAY CHILDRENS MINISTRY  M52 CHILDRENS
M10 AUTHENTIC MUSIC CONTEMPORARY M69 CONTEMPORARY
M12 AUTHENTIC MUSIC PRAISE AND WORSHIP M68 PRAISE AND WORSHIP
M14 AUTHENTIC MUSIC CHILDREN M52 CHILDRENS 
M16 AUTHENTIC MUSIC CHRISTMAS M08 CHRISTMAS MUSIC 
M22 ALLIANCE MUSIC CONTEMPORARY M69 CONTEMPORARY  
M24 ALLIANCE MUSIC PRAISE AND WORSHIP M68 PRAISE AND WORSHIP
M26 ALLIANCE MUSIC CHILDREN  M52 CHILDRENS
M28 ALLIANCE MUSIC CHRISTMAS M08 CHRISTMAS MUSIC
M30 POWER RECORDS PRAISE AND WORSHIP M68 PRAISE AND WORSHIP
M32 ICC MUSIC CONTEMPORARY M69 CONTEMPORARY
M34 ICC MUSIC PRAISE AND WORSHIP M68 PRAISE AND WORSHIP
M36 ICC MUSIC CHILDREN M52 CHILDRENS 
M38 ICC MUSIC CHRISTMAS M08 CHRISTMAS MUSIC

Tuesday, 10 January 2012

SALE AND PRIVATISATION OF TRUST MEDIA DISTRIBUTION - BUSINESS AS USUAL!

Bill Stevely (Chairman of the Kilmarnock based charity The Lords Work Trust (LWT), parent of John Ritchie Ltd) and Ken Munro (Chief Executive of John Ritchie Ltd) are pleased to announce the successful conclusion of recent discussions entered into with a view to the sale and privatisation of the wholesale activities of John Ritchie Ltd (currently trading as Trust Media Distribution).



Under the terms of this agreement (reached and in effect as of 31st December 2011) LWT will retain ownership of the John Ritchie Ltd name, with its associated publishing activities, the Kilmarnock shop trading under the John Ritchie Name and the retail, web and mail order business based at that location. Ken Munro will assume ownership of the wholesale division based at Carlisle, Penfold Card and Gift and all other Carlisle based activity. This business will continue to trade as Trust Media Distribution.



Commenting on the sale, Bill Stevely said, “After a period of significant restructuring and consolidation Trust Media is now positioned for success. The Trust whilst not retaining ownership of the wholesale business will still benefit from its ongoing success and importantly this transaction releases the business to pursue its new more focussed distribution strategy and build on its exciting recent entry into the secular card and gift market. In the current climate adding this breadth to the business is vital”.



Ken Munro commented, “This transaction facilitates the further strengthening and future security of Trust Media Distribution. Our focus as recently outlined on wholesaling our strong and broad range of US publishers, targeted UK publishers, Christian and secular card and gift and continued physical and digital distribution contracts will be the foundation of our future success. In addition, I want to underscore the commitment of the newly privatised Trust Media to the provision of excellent customer service and high levels of responsiveness. Our effectiveness in meeting customer need and moving swiftly to satisfy rapidly changing market demands will be the measure of our success.”


BUSINESS AS USUAL!
We are pleased to share this exciting news with you and are delighted that the change of ownership enables strong financial strength and ongoing investment for the future. It will also underpin our commitment to continued distribution and wholesale of Christian Books, Bibles and Resources to you. Our focus (and most significant part of our business) remains on developing our services to the Christian Trade with a comprehensive supply of a wide range of US publishers, a focused selection of UK publishers and industry leading Christian card & gift. Also to clarify, we will continue to be the exclusive wholesale partner for John Ritchie Ltd distributing all of their published content to the UK trade.

Trust Media Distribution 

Thursday, 5 January 2012

Delivery update Thursday 5th Jan

Our UK delivery service (FedEx) has given us the news update below.


Chester (41/141) have advised that due to severe weather throughout their region, some deliveries may be affected, in particular:- SY21 postcodes due to flooding and burst river banks, LL67 due to fallen trees and LL58 -- LL78 in Anglesey.

Belfast (64) have advised that due to severe weather on the Irish Sea all freight exiting Parkhouse and Marston Gate will not arrive at the depot until later today, thereby incurring a
24 hour delay.

Harlow (23) have advised that a tree has fallen in the Hatfield Broadoak area, resulting in the closure of the road and congestion on surrounding routes, therefore deliveries, including premiums for postcodes CM21 to CM23 and Stansted Airport will be affected.  They have also advised that there are several trees have fallen in CB10 and CB11 postcodes, therefore deliveries will be affected.

Dartford (5) have advised that due to high winds the Queen Elizabeth II Bridge has been closed, resulting in major congestion in the surrounding areas. Therefore some deliveries to DA, BR and SE postcodes will be affected.

Channel Islands (4 & 6) have advised that due to the continuing storm force 8 to 9 winds today’s ship has been unable to dock in either Guernsey or Jersey, therefore all consignments onboard will incur a 24 hour delay.

Newcastle (56/156) have advised that due to a RTA resulting in the closure of the Tyne Tunnel, some deliveries including premiums will be affected to postcodes:- NE12, NE13, NE20, NE23 -- NE29, NE61, NE63, NE65, NE66, NE98, NE99

Isle of Man (53) have advised that The Isle Of Man Steam Packet have just confirmed the cancellations of the following sailings due to adverse weather conditions in the Irish Sea:-
Heysham to Douglas at 02:15hrs
The following sailings on subject to possible disruption/cancellation.
Douglas to Heysham at 08:45hrs & Heysham to Douglas at 14:15hrs


If you have any queries regarding the above please email ukcsenquiries@fedex.com


Kind Regards,
Trust Media Distribution blog team

Tuesday, 3 January 2012

Our UK delivery service (FedEx) has given us the news update below.


Gretna (54) have advised that the M6 Motorway has been shut South of Carlisle to all traffic, they currently have two vehicles stuck in this hold up therefore deliveries and collections in CA10-14 may be affected.  
They are also experiencing difficulties on the M74 due to the weather, therefore deliveries and collections in ML postcodes will also be affected.


If you have any queries regarding the above please email ukcsenquiries@fedex.com

Meanwhile, may we wish you a Happy New Year!

Kind Regards,
Trust Media Distribution blog team